Some of the most common questions raised by the
Clients are listed below. If you can't find an
answer to your question here, then please
contact us using our contact form.
01. How long does it take for a
design to be completed?
02. I would like you to design my
site, what do I need to do now/what is the
process?
03. Do I need to buy a domain name
and hosting?
04. How much will it cost?
05. What do I get for my money?
06. What happens when I complete
your contact form?
07. Do I need to send a deposit
for the work?
08. What is ftp?
09. How do I get listed in Google?
10. What is optimization?
11. Will we need to have a
meeting?
12. What after sales support do you
offer?
QUESTION NOT ANSWERED?
Please contact us with any questions you may
have regarding your project or please take time
to fill in the
Inquiry Form.
ANSWERS FOR YOUR
QUERIES
01. How long does it
take for a design to be completed?
The timescale of a project is generally dictated
by the client. If you have a deadline in mind we
will endeavour to meet it for you. The most
common delay in the creation of a site is
waiting for content (text/images) to be sent to
us by the client.
02. I would like you to
design my site, what do I need to do now/what is
the process?
If you would like to use our services all you
need to do is inform us of the domain name you
would like to use and send us a brief idea of
your requirements. We will then purchase the
domain in your name, purchase the right hosting
package for your project and then based on your
guidance, design an initial web page for you.
This is then refined/changed in consultation
with the client until a satisfactory design has
been reached. We will then need you to forward
content and images for your site and start to
design the website for you.
03. Do I need to buy a
domain name and hosting?
No, we do everything for you.
04. How much will it
cost?
The cost of a website varies, depending upon the
type of site you require. Please take time to
fill the request proposal form so that we can
get back to you with the pricing for your
project. Payment can be made by cheque, Bank
transfer or by using Payal. The only ongoing
cost will be your annual hosting fee.
05. What do I get for
my money?
We aim to give all of our clients 'value for
money' websites. Granted you may find a cheaper
offer out there and no doubt a lot more
expensive solutions. Every below comes as
standard with our designs:-
- Custom website design - your own unique
look and feel.
- Domain name and hosting
- Ethical coding
- Optimised web pages
- Optimised graphics
- Clean code
- Cross browser compatibility
- Great prices
- A range of solutions
- Free support
- Free advice
All our designs are created
and conceived from your requirements. We don't
use ready made templates, all our sites are
designed from scratch. So if you want a green
website with pink spots you can have one!
06. What happens when I
complete your contact form?
If you are making an enquiry about a possible
site you would like created, please provide a
brief outline of your requirements. We will then
mail you back promptly with an idea of
price/timescale and any suggestions with regard
to your project. You are not obliged to use our
services at any stage during this process, so
feel free to use the form to ask any related
questions you may have.
07. Do I need to send a
deposit for the work?
Yes we generally ask for a 25% deposit from
clients.
08. What is ftp?
FTP (File Transfer Protocol) is a method of
transferring files (web pages for example) from
your local PC to your web server. There are a
variety of free ftp software programs available
on the Internet and they enable you to update
your website pages at any given time. When a
hosting package is purchased 'ftp details',
consisting of the host name, User
ID and password are sent to us. Upon completion
of the website and receipt of payment for any
work carried out, we then send these details to
the client.
09. How do I get listed
in Google?
It is free to submit to Google and you can do
that here. We submit all websites we design to
Google, Yahoo! and DMOZ.
10. What is
optimisation?
All web pages should be 'optimised'. This will
enable your site to gain a high search engine
ranking, it revolves around the meta tags on
your web pages, a web page that isn't optimised
won't appear in the search engines to any great
degree. For more on optimisation.
11. Will we need to
have a meeting?
In the majority of cases a meeting isn't
necessary and 90% of our sites are generally
completed with contact via
email and telephone only.
12. What aftersales
support do you offer?
After the completion of a website project we are
available for after sales service. Any slight
tweaks or amendments are carried out to the site
free of charge in the first month. Any support
thereafter will be charged and we may request
you to get into the
maintenance contract.
